OPMA

Flip.to on the road: property managers winning with OPMA

A big focus at Flip.to in 2017 has been better understanding the ins-and-outs of the vacation rental market. It’s a segment within our industry that faces all of the same, yet also entirely different challenges than other accommodations providers.

Issues range from regulations and split ownership, to homeowners’ associations and conflicting marketing messaging due to third parties. Navigating that space adds layers of complexity that any operator could easily do without.

When we learned about the Onsite Property Management Association (OPMA) and its efforts to advocate for property managers, we were immediately intrigued. Flip.to became members in short order and participated in our first OPMA summit in our hometown of Orlando this past November.

What we took away is that OPMA has made great strides for property managers—and are working hard on loads more to be done. Topics covered included recent legal victories, paving the way for a better guest experience, all the way to the importance of adopting a mobile-first approach, well, everything.

Our resident video-documentarian and fellow Flip.to contributor to the blogosphere, Hunter Garrett, joined me at the OPMA conference and put together these highlights of our 2-days at Reunion Resort. Enjoy!

 

Published by

Richard Dunbar

With nearly 15 years of professional experience in the hospitality space, Richard has a wide range of experience spanning revenue management, e-commerce sales, systems integrations, consumer loyalty, and building brand advocacy. Born and raised in the Carolinas, Richard flew south to Florida and launched a career in hospitality with Starwood Vacation Ownership. With a solid foundation of property-level experience, he switched gears and joined the folks at EZYield to explore hospitality technology and to help hotels operate more efficiently. From EZYield, he joined Stash Hotel Rewards and now Flip.to where he spends his professional time pulling this all together to make some sense of this industry. He holds a degree in economics and political science from the University of Central Florida and spends his free time running, reading, and learning all about life from his incredible wife and children.