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Storytellers at work: spark relationships with new audiences

Hotels strive to deliver hospitality to create memories their guests will rekindle. And spreading the word about these moments-made-special, or standout service? That’s always going to be most impactful when done by those who experienced it first-hand: your guests.

Letting travelers tell their stories is not only authentic and trusted, but also introduces your property to quality, new audiences at a massive scale.

That’s what Flip.to is all about. We turn travelers into storytellers who help organizations—large and small—drive high-quality, warm traffic with higher conversion than any other marketing channel.

And today, we’re looking at a few of our current favorites.


Lake Arrowhead Resort and Spa Lake Arrowhead Resort and SpaLake Arrowhead Resort and Spa

Jeniah and Matthew were just two travelers alongside fellow guests at Lake Arrowhead Resort who’ve helped their property reach over 50,000 like-minded future travelers in just the last 3 months. This has helped earn hundreds of warm leads, each in 1-to-1 personal conversations with this mountainside property.

La Concha Renaissance Resort La Concha Renaissance Resort

Thanks to Yaniara and other traveler-turned-storytellers, a new audience of over 60,000 was reached in only 90 days, earning nearly 1,000 warm leads. The best part? Each one of those future travelers being nurtured down the path to becoming future guests.

Banyan Tree Mayakoba
Banyan Tree Mayakoba
Banyan Tree Mayakoba

Kyle and Cory were just two travelers who visited Banyan Tree Mayakoba that shared the highlight of their stay with the property at the center. Together with fellow guests, Banyan Tree reached an audience of 164,568, earning over 4,000 warm leads to the waterside resort in just 4 months.

But what does that really mean? They’re sparking relationships with this new audience in the most authentic way possible, and nurturing personal conversations with each and every one.

Art Ovation Hotel Art Ovation Hotel Art Ovation Hotel

Robin and Dorene were fellow guests at Art Ovation Hotel. These storytellers joined other travelers who helped earn hundreds of warm leads, now in thoughtful conversations that are leading down the path to a future stay—opening up an entirely new channel, for pennies on the dollar compared to other marketing efforts.

Viceroy Los Cabos Viceroy Los Cabos

Anayeli—traveler to Viceroy Los Cabos—shared this incredible story with her friends & family—other like-minded travelers the perfect fit for their luxury, beachside property—she helped the resort earn hundreds of personal introductions to an audience who all just one degree away.

Playa Largo Resort & Spa Playa Largo Resort & Spa Playa Largo Resort & Spa

With the advocacy marketing platform, Playa Largo Resort is winning over new audiences who are the perfect fit, each and every day. Lucas and Marisa joined fellow storytellers who are helping reach an audience of over 60,000 potential guests each and every month. This helped earn over 2,700 leads who are in 1-to-1, personal conversations with Playa Largo.


These are just a few of the many unforgettable experiences being shared to new audiences of travelers each and every day. If you’d like to see more, let’s talk!

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Flip.to

Flip.to, the advocacy platform for hotels and the most trusted way to earn new guests