Flip.to Blog

Our customers show up big at the Adrian Awards

We ❤ our customers. We recognize the experiences and memories they’re creating every day—and see it firsthand through their guests!

So our team can hardly contain our excitement as we announce that together with our customers we’ve taken home 3 HSMAI Adrian Awards this year! We love taking hospitality to new frontiers and breaking boundaries every day. Browse through the winners below as we take a few moments to extend an enormous thanks to the folks that helped make these achievements happen.

The Shores Resort & Spa

Gold Adrian Award in the Digital Marketing Division

Winning awards isn’t anything new for Susan Keaveney, Marketing Director at The Shores Resort & Spa. Just two months ago her team snagged a Silver Flagler Award with their Flip.to advocacy campaign!

Now she and her team have a shiny, new Gold Adrian on the shelf for their Global Digital Marketing achievements. Congrats, Susan!

Adrift Hotel & Spa

Gold Adrian Award in the Digital Marketing Division

Adrift Hotel is known around here for their outstanding guest stories—they make regular appearances on our monthly favorites. Linh DePledge, Operations & Marketing Director for Adrift Hotel, leads an impressive team who continues to inspire us each day. She had this to say about advocacy back in April:

“Whether someone is looking for a dog-friendly property, a romantic getaway, or a place where they have the freedom to enjoy the outdoors, the Flip.to platform has unveiled some incredibly fun, personable, and even heartwarming experiences. The quality of this guest-created content is second-to-none.”

It’s no surprise that their submission for the Integrated Market Campaign for Consumers category won Gold! Congrats Linh & the entire Adrift team!

Nickelodeon Suites Resort Orlando

Silver Adrian Award in the Digital Marketing Division

Our friends at the former Nickelodeon Suites Resort Orlando started breaking records soon after they went live on our platform! The hard work from Tony Aslanian, former Director of Sales, Marketing & Revenue Strategy and Deanna Padilla, former Marketing Manager, helped this property win big with a Silver Adrian in the Contest or Sweepstakes category. All the while they collected fantastic moments from their guests along the way.

To HSMAI, the Adrian Awards and all of our customers, thank you! We love celebrating the success of our customers every day, and it’s icing on the cake to get those compliments and recognition from surrounding industry at large.

Stories that inspire: our favorite guest moments from October

Every guest story is an opportunity for a hotel to unveil something new. Stories reach & inspire—they’re truly memorable, sometimes magical, and a lot of times, a bit of fun.

In a way, we’ve fallen in love with guest stories, and every day see firsthand the impact they’re making for hotels. That’s why we’re sharing them with you! Check out a handful of our recent favorites below:

The Stanley Hotel — Estes Park, Colorado

“That your beautiful hotel is literally minutes from one of the best National Parks in this country!” – Irene G.

Enjoy the view

After the perfect fall retreat at The Stanley Hotel, Irene drove over 238 of her friends and relatives to their site, capturing 42 warm leads from a single advocate!

Pacific Terrace Hotel — San Diego, California

“Mother/Daughter Surfing Lesson on PB.” – Karen H.

Show some love

While a lot of travelers are making their way to cooler weather, Karen hit the beach for a mother and daughter surf lesson at Pacific Terrace Hotel. When Karen shared this special moment with an audience of 233, she captured the hearts of 27 warm leads.

The Lodge at Woodloch — The Poconos, Hawley, Pennsylvania

“This chipmunk kept running back and forth by the fire pit, so I decided to hide on the other side of the landscaped hill where he was running to. Boy was he surprised to see me!” – Denise R.

Explore The Poconos

A little bit of patience and perfect timing was all that was needed to capture this amazing shot by Denise, a recent guest of The Lodge at Woodloch. Her and fellow guests have already reached 30,000 friends and family and 696 warm leads in 2 months!

Orchard Hotel — San Francisco, California

“Mountain biking Mt. Tam – a great look at the natural beauty of the SF area…” – Dick H.

Enjoy more

Dick’s story from a recent trip to Orchard Hotel gives close friends and family a taste of the fun to be had in the San Francisco area.

Adrift Hotel & Spa — Long Beach, Washington

“Loved that we could walk down the hall for an amazing breakfast and dinner! Also loved riding our bikes from the parking lot for miles in the sunset!” – Shawna S.

Relax a bit

Shawna currently sits at fourth place in Adrift Hotel’s current contest. She shared to 418 friends and relatives so far, with 4 of her friends sharing on as well. This has driven 144 unique site visitors and 36 warm leads (and the contest is only half-way through!)

Crystal Lodge — Whistler, British Columbia, Canada

“Great location in a town with a great atmosphere.” – Jonathan S.

Admire more

This breathtaking view of Whistler is just 1 of the 133 guest stories in Crystal Lodge’s ever-growing library of curated content.

Alyeska Resort — Girdwood, Alaska

“Beautiful resort, impeccable customer service, and just a first-class act all around. The spectacular weather didn’t hurt either! Views from the mountain were fantastic!” – Pam R.

Ride along

Pam just snagged first place in Alyeska Resort’s first photo contest! Her and the other 25 finalists reached 47,848 future travelers, telling a richer story for the resort along the way.

Worldhotels — Hotels in 250+ destinations worldwide

“Constance Moofushi is a paradise on earth…!!!” – Marios A.

Discover Worldhotels

Marios’s unforgettable stay in paradise was shared with 375 friends and relatives, bringing 1,711 to their site and leading to 106 warm leads (and voting doesn’t end for another month)!

Check back next month for even more. See any stories that stand out? Let us know!

Adventure back to September’s stories

Hotel Emperador sees the impact of advocacy as guests reach 200k global travelers with Flip.to

Advocacy platform puts Madrid hotel at the center of conversations sparked worldwide

ORLANDO, FL — November 1, 2016 — Flip.to—a marketing platform that lets your guests become advocates to introduce your hotel and earn new guests—has helped Hotel Emperador Madrid amplify its reach to over 200,000 potential new guests. The four-star property in Madrid’s city center has attracted an enormous network of potential guests from around the world, perfect for this classic European locale.

“It’s so simple, and it works beautifully,” noted Pilar Lanchas, Director of Sales at Hotel Emperador. Designed to be incredibly easy to manage, Flip.to earns and tracks new bookings while growing brand awareness, web traffic, and warm leads without any heavy lifting on the hotel’s part. “We saw immediate impact, connecting a new audience seeking our unique Madrid experience.”

More than a third of their guests have shared about their stay at Hotel Emperador since launching Flip.to in September of 2014. In fact, the hotel has reached an audience 40 times that of their already impressive Facebook network, earning trusted introductions to travelers worldwide perfect for their property—upwards of 200,000 travelers in the last two years alone.

In addition to the hotel’s ability to amplify their reach to the perfect demographic, Flip.to has driven site traffic to the tune of of nearly 9,000 visits. Each guest was greeted by distinct, custom experience designed to convert, taking these personal introductions down the path to becoming future guests.

“With Flip.to, we’ve effortlessly grown the network of travelers we interact with on a daily basis,” Lanchas went on to add. “The quality site traffic and warm leads we’ve converted give us the opportunity to inspire new travelers to choose Hotel Emperador when traveling to Madrid.”

“We see the global impact of advocacy for hotels everyday. In fact, your guests have more influence than ever before in history,” said Alfredo Moreno de la Santa, Director of Sales Europe for Flip.to. “Hotel Emperador and properties alike now have the ability to engage those influencers and let them share their travel experience to friends around the globe. Not only is the scale massive, but your hotel is at the center of those experiences shared.”

Hotel Emperador Madrid is a 232-room, 1940s hotel perfectly located amid the bustle of the famed Gran Via Street in Madrid. This Ideal location in the heart of the city offers a splendid range of activities just steps away. Guests enjoy the beautiful rooftop garden and pool open during summer months, an abundance of restaurants, cafés and historical attractions to experience, and the rich culture of Spain’s capital city. For reservations, visit http://www.emperadorhotel.com or call +34 91 547 28 00.

Flip.to and b4checkin partner to help hotels convert personal introductions into future guests

Strategic partnership allows hotels to drive direct business with advocacy

ORLANDO, FL — October 27, 2016 — Flip.to—the marketing platform that lets your guests become advocates, introducing your hotel worldwide, attracting travelers and earning new guests—announced its strategic partnership with b4checkin, a hospitality developer and software provider offering cloud-based solutions including chameleon, their next generation hotel booking software.

chameleon adapts to a hotel’s website, offering hoteliers flexible design options rather than a single booking experience. Hoteliers on the platform have the ability to change their front-end experience with just a few clicks. This is in addition to a streamlined booking process and improved experience for guests and hotels alike.

Properties throughout the United States, Canada and the Caribbean using b4checkin’s chameleon in tandem with Flip.to will now empower guests to share about their upcoming trip to their social networks. By sharing their stay with family and friends, guests become a growing extension of the hotel’s marketing force, making trusted introductions to the hotel, building an ever-growing database of warm leads—a like-minded demographic of travelers with similar travel and purchasing habits—and increasing direct bookings.

Saar Fabrikant, President & CEO at b4checkin commented on the partnership, “chameleon has revolutionized hotel bookings. The shortened and seamless booking process, plus choice of multiple responsive designs drives conversion and revenue for our customers. Layering in Flip.to lets our hotels amplify their booking potential, bringing warm leads back to the hotel website and boosting revenue with an entirely new channel of guests booking direct. It’s been a critical addition to our suite of products.”

Richard Dunbar, Director of Partnerships at Flip.to said, “We’re excited to partner with b4checkin. It means more hotels can convert personal introductions into future guests. Plus, b4checkin’s expansive reach into Canada and the Caribbean allows us to grow our product into these markets as we continue to expand.”

b4checkin offers hoteliers a flexible online booking engine and a suite of products for hospitality management. Headquartered in Halifax, Nova Scotia, b4checkin serves customers in North America, the Caribbean, Asia and Europe. For more information, contact Saar Fabrikant at saar@b4checkin.com, or visit www.b4checkin.com.

Flip.to on the road: CHIEF Conference

Jeff and I recently wrapped up a trip to the Caribbean to attend CHTA’s CHIEF 2016 in Puerto Rico. I met some outstanding industry leaders from the area and got a taste of the incredible Caribbean hospitality and culture.

The event offered some huge takeaways as industry players came together to tackle challenges hoteliers face every day. But something else I was amazed by was how open everyone was in sharing their stories. It took this event to another level.

Check out some of our favorites below from a few of the fine folks we met at this inspirational event.

Thor Harris, Founder & CEO, Percepture

Thor from Percepture provided some fantastic foresight in communication strategies within the hospitality industry. Thanks for sharing some key takeaways from your 12 years experience in public relations, digital marketing and crisis management.

Jodi Diamond, CEO & President, Diamond PR

Use social media to distribute inspiration @EdwardStOnge #salesthrutales #chtachief16 #inspiration #travel

— Diamond PR (@diamondpr) October 1, 2016

Jodi did an outstanding job leading and moderating the panel I participated in, ‘Once Upon a Time: Making Sales thru Tales’. Not only did she know just about everyone there, she made a point to make sure we met all of them. Huge thank you for your hospitality!

David Moore & Jessica Peguero, Hotel Managers, Hostal Casa Culebra

David and Jessica’s story is truly inspirational. They jumped headfirst into the hospitality industry by quitting their jobs to lease a 7-room property in Puerto Rico. Not only that, but they’re growing their staff by 33% with the arrival of their first child this fall!

David Chesler, EVP Global Enterprise Sales & Business Development, SiteMinder

#SiteMinder and friends kick off #CHTACHIEF16 in Puerto Rico… We love Distribution, Hospitality and Tourism! We also love the Caribbean!

— David Chestler (@dchestler) September 30, 2016

David is a longtime friend of Flip.to. What do friends let their friends do? In our case, crash and co-host dinner. Thanks for the incredible opportunity to mingle with some amazing industry folk!

Sunil Chatrani, CEO, Elegant Hotels Group & Geeta Chatrani, Managing Director, Yellow Bird Hotel

Time to celebrate! 🍾🍾 We are the #CHIEFAwards 2016 Sales & Marketing Winner! Thank you @CHTAfeeds #CHTACHIEF16 https://t.co/EG0LmQodqL

— Elegant Hotels Group (@ElegantHotels) October 2, 2016

Congrats to Sunil and Geeta who snagged the CHIEF 2016 Sales & Marketing Award! It’s clear why when you take a look at Elegant Hotel Group’s social accounts that they do a wonderful job telling their properties’ stories.

Matt Cooper, Chief Marketing Officer, CHTA

A beautiful day to kick off a conference– Puerto Rico never disappoints! #CHTACHIEF2016 pic.twitter.com/r2KUbqQOQo

— Matt Cooper (@MateoDCooper) September 30, 2016

As the Chief Marketing Officer for CHTA, Matt knows Caribbean hospitality. He made sure we met some amazing properties, opening our eyes to all the wonderful hotels and the tight-knit community in the Caribbean.

Ed Wetschler, Caribbean Editor of Recommend Magazine

2 Eds are better than 1. Left, Edward Weitz, supplier of soft goods to very good hotels. #chtachief16 #decorating @CHTAfeeds @Recommendmag pic.twitter.com/C6D0vnmh01

— Ed Wetschler (@EdWetschler) October 2, 2016

Not only did Ed give a great talk on contemporary communications, but he made it a point to take a photo with all the Eds at the conference. What can I say though, us Eds have got to stick together!

Evy Garcia, Director of Sales, El Conquistador

During our time in Puerto Rico we stayed in El Conquistador Resort. The food, staff and overall resort were outstanding!

In my panel discussion though, I made a remark about how El Conquistador could use an operational survey to gather important feedback on a fictitious problem. Unbeknown to me, the resort’s Director of Sales, Evy, was in the audience and quickly took action to resolve my fictitious problem!

After I was done she quickly came up to me to apologize, and we had a good laugh after I explained it was just an example. Evy and her staff exemplified amazing hospitality—and I was glad to see she and her team had a good sense of humor, too!

Diana Plazas, Caribbean and Latin America Region at Marriott

Vincent Vanderpool-Wallace leads panel on the future of the Caribbean travel industry. #CHTAChief2016 @Recommendmag #Futuristic #marketing pic.twitter.com/bTegtKFjhw

— Ed Wetschler (@EdWetschler) October 2, 2016

Beyond sharing incredible insights on the future of the Caribbean travel industry, Diana was our ‘reporter at large,’ updating us Flip.to folks about the football matchups all weekend. (Fortunately she only had good news to report to me.) Thanks for keeping us in the loop, Diana!

Karolin Güler Troubetzkoy, Executive Director of Marketing and Operations, Jade Mountain Resort

Airbnb now has over 40000 listings in the Caribbean, wants to collect & remit taxes #chtachief16 pic.twitter.com/3V7P9oGFEJ

— Karolin Troubetzkoy (@Troubetzkoy) October 2, 2016

Running one of the top resorts in the Caribbean, Karolin stands out as an industry leader. Meeting her at this event was a nice surprise as we know she’s an advocate for social media driving business for her resort. It just goes to show more on why the Caribbean stands out in the hospitality industry.

By the time the conference was over, Jeff and I met some unbelievable influencers from the Caribbean hospitality market. The event was welcoming, informative and especially inspirational. Thank you to everyone that made this event an outstanding experience!

Join us: Unlocking the traveler journey—a digital marketing summit for hoteliers

Join thousands of hospitality marketers around the world as we dissect the fast-paced and ever-changing travel shopping journey. Flip.to will be joining six of the hospitality industry’s leading technology companies on how to navigate each phase of the travel shopping journey and shift the balance of OTA bookings in your favor.

The Evolving Travel Shopping Journey and Its Impact on Direct Bookings THURSDAY, OCTOBER 27 • 11 AM EST

Get registered free now

Each session features top players in the industry and you’ll be able to apply these lessons to your to hotel marketing in no time.

The role of each phase of the travel shopping journey, from the consumer’s perspective
How each phase impacts your opportunity for a direct booking
Digital marketing strategies to shift OTA bookings to your direct channels
Live Q&A with our industry experts

Plus, our own President, Ed St. Onge, will be speaking on today’s hospitality landscape, the evolving travel journey, and its impact on direct bookings.

A World of Pure Imagination: Reaching & Inspiring Travel Shoppers 11:15 AM–11:45 AM (ET)

When it comes to travel, people are inspired by friends & family. Learn how to put your hotel in the center of conversation sparked in every corner of the globe.

Let Me Take a Selfie: Traveling & Sharing the Experience 1:05 PM–1:3 5PM (ET)

Your guests provide the most candid insights into your property. Find out how to capture these memorable moments to let your guests introduce your hotel worldwide.

Save my seat

At Flip.to, the traveler journey is something we’re passionate about. Striking up compelling conversations with your guests across their entire guest journey means a richer experience for your guests, and a growing team of advocates for your hotel. Want to learn more? Let’s chat.

Share authentic guest stories in a snap

Authentic stories shared by your guests first hand provide the most candid and genuine insights into your hotel. With Flip.to, we help you unlock these moments—experiences that resonate with travelers.

So what can you do you with it then? The boundaries are limitless, but first up—share it! This is real, relevant content that your followers want to see.

We’ve made this incredibly easy—it just takes a few clicks, all the while adding a bit of fun back in your day.

Plus, finding the perfect story to share is simple. Every story that your hotel receives is automatically fitted with descriptions and tagged during the curation process. Easily search, choose and share exactly what you want without the headache of manually organizing your guest-created content on your own.

Start inspiring travel by sharing your guests’ favorite moments. Future travelers learn more about your brand, and your hotel tells a richer story—without any heavy lifting needed.

Stories that inspire: our favorite guest moments from September

Every guest story is an opportunity for a hotel to unveil something new. Stories reach & inspire—they’re truly memorable, sometimes magical, and a lot of times, a bit of fun.

Royal Park Hotel – Rochester, Michigan

“Hospitality, cleanliness, friendly staff, smooth, easy, relaxing wedding weekend.” – Danielle K.

Admire more moments

Danielle, a recent guest of Royal Park Hotel, shared a moment that captured the beginning of a lifetime of memories. She and fellow guests have reached over 14,000 friends and relatives in 3 months with authentic guest stories.

South Coast Winery Resort & Spa – Temecula, California

“Fabulous facility, great spa and pool and excellent restaurant” – Barbara V.

Enjoy the view

After the perfect getaway at South Coast Winery Resort & Spa, Barbara and fellow guests have introduced the hotel to over 21,000 friends and relatives, capturing 442 leads for potential guests of South Coast Winery in just a month!

Aava Whistler Hotel – Whistler, British Columbia

“Friendly staff!! Great location!!” – Kristie M.

Experience Whistler

Kristie put Aava Whistler Hotel at the center of this fun moment that was shared with 359 friends & family around the globe. There’s truly no better introduction to the lakeside fun at Whistler.

Mary’s Lake Lodge – Estes Park, Colorado

“We only stayed the 1 night but just the overall feeling of Home when we opened the door was more than we expected.” – Jennifer J.

Show some love

In two weeks Jennifer has shared this special moment with 385 friends and family, driving 122 visitors back to the lodge’s website and generating 10 warm leads (and that’s just one advocate!)

Garden of the Gods Club – Colorado Springs, Colorado

“We loved the beautiful view, the relaxing atmosphere, the excellent food, and the superb service from the staff!” – Cora H.

Relax a bit

Cora captured this gorgeous poolside landscape during a visit to Garden of the Gods Club, captivating friends, relatives and future guests alike. Combined, guests have already reached over 45,000 friends and relatives in 5 months.

The Orchard Garden Hotel – San Francisco, California

Explore the bay

Orchard Garden Hotel launched less than 2 months ago and their guests have already inspired more direct business by being personally introducing over 2,000 friends and family to the Bay Area property.

The Crane Resort – St. Philip, Barbados

“The Crane is so welcoming from start to finish. The staff make our whole vacation experience relaxing and enjoyable each year.” – Kyriacos M.

Laugh a little

The exceptional hospitality Kyriacos and his family experienced during their stay at The Crane Resort made an impression. 28 guests have already reached over 76,000 friends and family leading to 577 warm leads in 2 months.

Hotel Andaluz – Albuquerque, New Mexico

“Rooms were clean and nice. Hotel was beautiful. Food service was very good.” – Thomas K.

Enjoy Albuquerque

This peaceful moment shared by Thomas to his 498 friends and relatives is truly awe-inspiring—it’s one he’ll never forget. 6 of those reached shared his story to their own connections, reaching even more future travelers.

Check back next month for even more. See any stories that stand out? Let us know!

Adventure back to August’s stories

Canning spam: Relevancy, graymail, and the path to better communication for hotels

Unwanted email is something everyone can relate to. We’ve all been on the receiving end of what’s universally labeled as “spam.” Spam has become such an issue that it’s received intense, global legislative attention. While this has benefited consumers, it’s led many hotel marketers to err on the side of caution—what is spam? Too much email? In reality, this should beg the bigger question, “How do I better communicate with my guests?”

First, let’s look at Google’s definition of spam:

“Irrelevant or inappropriate messages sent on the Internet to a large number of recipients”

The key term in that definition is “irrelevant.” So, to try to prevent content from being flagged as spam, many marketers simply send fewer emails.

And sure, timing is important, but I’ll ask you this—when did relevancy come to be synonymous with quantity?

To some degree, what constitutes spam is ultimately the subjective opinion of the recipient. That makes it challenging for marketers to know definitively whether what they’re sending out will strike a chord or not.

Enter “graymail.” HubSpot defines graymail as “email you opted in to receive, but don’t really want.” (So blurred have the lines become that we needed a term for that in-between message that maybe you want, but not necessarily right now.)

Graymail isn’t necessarily spam, but it’s also not especially relevant to your customers either. In fact, email providers are often able to treat graymail differently from spam even though consumers are still not likely at all to engage with those messages.

For this reason, as marketers, it’s clear that how you communicate with your guests is equally important as what you’re saying.

For hotels this can be accomplished through real personalization, (more than just “Hi [firstname],”) and by considering where the guest is in his or her relationship with the property. For example:

Suppose you have a past guest from about a year ago that booked direct with you at a standard rate. From your post-stay communication, you know they enjoyed their stay. Here’s a common situation for hoteliers. Let’s take inventory of what you know:

Past guest = name, email address (possibly more)
Travel dates + booking dates = planning window
Standard rate = no discounting; they booked for intrinsic value
Overall a satisfied guest = no clear reason NOT to come back

We’ve learned a LOT— I’m only scratching the surface of what most hotels actually know. (Especially if you’re employing a CRM.)

However, what typically happens is this guest goes into a database, starts receiving the exact same emails as everyone else, and becomes progressively less interested until they eventually unsubscribe and start shopping around.

Instead, they could have been spoken to in a way that acknowledges the things they’ve told you and infuses them into your communication. And this is just a single example.

Whether it’s a past guest or a potential future guest, each may be at a different point in their relationship with your hotel. Once your messaging is on point, email volume doesn’t matter nearly as much because what you’re saying is relevant to your standing with the guest/prospect.

Understanding and expressing this through your communication is key to canning spam.

Stories that inspire: our favorite guest moments from August

Every guest story is an opportunity for a hotel to unveil something new. Stories reach & inspire—they’re truly memorable, sometimes magical, and a lot of times, a bit of fun.

The Stanley Hotel — Estes Park, Colorado

“Fly fishing the way my father taught me.” – Matthew G.

Explore the Rockies

Some things always stay with us. For Matthew, a recent guest of The Stanley Hotel, it was how his father taught him to fly fish. He joined his fellow guests to help this historic Rocky Mountain hotel reach an audience of 135,000 in 2 months.

Barefoot Cay Resort — Roatan, Bay Islands, Honduras

“Terrific Dive team led by Christian. My BC failed on day one, and they had excellent gear as backup. By the next morning, my BC was fixed and ready to roll. Soguey Ariza was one of the best Dive Masters we’ve ever experienced in 30 years of diving.” – Dana V.

Dive in

After an unforgettable stay at Barefoot Cay, Dana shared this special moment to 270 friends & family, leading to 46 warm leads from a single advocate alone.

Lake Tahoe Resort Hotel — South Lake Tahoe, California

“At the resorts complimentary beach! Great family fun.” – Leo J.

Take a beach trip

Leo’s story paints a rich picture of the family fun at Lake Tahoe Resort Hotel, and he shared to his 609 friends and relatives. 6 of those shared on to their own network, reaching an even larger audience of future travelers for Lake Tahoe Resort.

Crystal Lodge — Whistler, British Columbia, Canada

“Great customer service at the Crystal Lodge at check-in and check-out. The staff was friendly and the location was perfect!” – Alison P.

Take the leap

The exceptional hospitality Alison experienced during her stay at Crystal Lodge made an impression. She and fellow guests helped this mountain lodge reach an audience of 50,000 in the last two months.

Row NYC Hotel — New York, New York

“Amazing view of 8th Ave. from our room at RowNYC” – Dimitri F.

Enjoy the view

This breathtaking view of The City That Never Sleeps inspired over 552 of Dimitri’s friends and relatives to visit Row NYC Hotel’s website, leading to 76 warm leads in less than a month.

The Shawnee Inn and Golf Resort, Shawnee on Delaware, Pennsylvania

“The best part of our experience at Shawnee is being able to connect as a family! We enjoy all of the outdoor activities and making memories year after year!!!” – Lyndsey M.

Make memories

The Shawnee Inn is at the heart of many memories for Lyndsey and her family. She captured this one during a beautiful summer day on the lake, giving future travelers a taste of all the fun to have at this Pocono Mountains getaway.

La Casa del Zorro Resort & Spa — Borrego Springs, California

“‘I’m just going to look up at the stars the whole time,’ our six year old told us on the way back to the room after dinner. This moment seemed too perfect not to capture.” – Samantha S.

Gaze at more

A starry night becomes a cherished moment for Samantha and her son. In just two weeks, her story has captured the hearts and minds of 324 friends and relatives worldwide.

Mirror Lake Inn — Lake Placid, New York

“The best part of our experience was in the beautiful way the grounds are maintained. The service and dining experience was absolutely first class. Highly recommend Mirror Lake Inn.” – Richard D.

Experience Mirror Lake Inn

Beautiful views and unforgettable service from an exceptional staff. All part of this timeless story shared by Richard to friends and relatives about Mirror Lake Inn.

Check back next month for even more. See any stories that stand out? Let us know!

Adventure back to July’s stories